Shipping Details

Shipping Details for VapeSmiths - Online Vape Store

  1. Shipping Zones: VapeSmiths currently only offers shipping within the United Kingdom.

  2. Shipping Methods:

    • Click & Collect: You can choose our Click & Collect service for free.
    • Royal Mail Tracked 48® (2-3 Working Days): £3.29
    • Royal Mail Tracked 24® (Next Working Day): £3.99 (Please note that this option may not be available for all areas.)

  3. Order Processing Time: Orders placed before 3 pm (local time) on business days (Monday to Friday, excluding public holidays) will be processed and shipped on the same day. Orders placed after 3 pm or on weekends and public holidays will be processed on the next business day.

  4. Shipping Costs: Shipping costs are calculated based on the delivery address, shipping method selected, and the weight and size of the package. The total shipping cost will be displayed during the checkout process before you complete your order.

  5. Tracking Information: Once your order is shipped, you will receive an email notification containing the tracking details. You can use this information to track the status of your shipment.

  6. Shipping Restrictions: Certain products may have shipping restrictions due to local regulations or courier policies. Please check individual product pages for any shipping restrictions before placing your order.

  7. Address Accuracy: Please ensure that you provide accurate and complete shipping information during checkout. VapeSmiths will not be held responsible for delays or lost packages resulting from incorrect or incomplete address details provided by the customer.

  8. Delivery Issues: In the rare event that your package is lost or significantly delayed during transit, please contact our customer support team at sales@vapesmiths.com, and we will investigate the matter promptly. However, please note that delivery times may vary, and we are not liable for delays caused by unforeseen circumstances or external factors beyond our control.

  9. Contact Information:

Note: These shipping details and prices are subject to change at our discretion. Please refer back to this page for the most up-to-date information regarding our shipping policies.